List of available Steam regions (countries) for top-up via the Play Wallet app:
CIS (USD): Armenia, Azerbaijan, Belarus, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Uzbekistan;
CIS (RUB): Russia;
CIS (KZT): Kazakhstan;
EUROPE (USD): Georgia;
EUROPE (UAH): Ukraine.
Refer to the app for the current list of regions and fees.
What currencies and payment methods are available?
In the app, you can top up Steam via Binance, Wallet, TON Space, and Tonkeeper:
Binance: Create a new account or use an existing one with cryptocurrency in your balance. On mobile devices, install the app for faster payments;
Wallet: Utilize the wallet available to all users on Telegram. Pay with USDT, TON, and BTC;
TON Space: TON blockchain wallet within Wallet. Payment in TON;
Tonkeeper: A non-custodial TON wallet that, while it can't be integrated into Telegram, allows you to top up your Steam balance through the Play Wallet app.
Refer to the app for the current list of payment methods.
What are the minimum and maximum top-up amounts?
Restrictions apply to all payment methods:
Minimum amount: 0,5 USD
Maximum amount: 200 USD
Refer to the app for the current limits and restrictions.
What are the risks involved in topping up a new account?
If you fund an account that has not previously had any financial transactions, its region may change to Kazakhstan, Uzbekistan, or another similar region, and its currency to CIS $ (or other).
In this scenario, the cost of domestic goods will be automatically converted to the account currency ($, ₸, €, etc.) rather than the local currency.
To avoid this situation and maintain the region (country) from where you are logging into your account, simply follow our recommendations:
We cannot guarantee that this method will work for you;
We recommend doing this from a mobile device;
You can use a VPN to link your account to the desired country;
Sign in to your Steam account via browser or app;
Enable VPN for the desired region and add 5 any free games to the library of your new Steam account;
Turn off the VPN and top up via the Play Wallet app;
Done! Your account has now been assigned the desired region and currency.
For the first top-up, we recommend trying to deposit the minimum amount.
What should I do if the received amount is less than expected?
While we strive to display the actual amount in your account currency that will be credited to your Steam balance in the app, in some cases, these amounts may vary slightly.
This is because Steam does not provide its own internal exchange rates, which vary for each region. Therefore, we use our own solution.
Sometimes the amount may differ by 1% from the stated amount, but this is rare because we do our best to avoid it.
To ensure you have enough to purchase the game without needing to top up again, please consider this when topping up.
What should I do if the money did not come to my Steam wallet?
If you specify the correct login, the top-up will happen instantly.
If the funds do not appear in your balance within 10 minutes, please contact support, and moderators will assist you with your issue and offer a solution.
To expedite the process, provide detailed information about what occurred and copy the transaction ID from the app history. Please familiarize yourself with our refund terms.
What guarantees and return policies are in place at Play Wallet?
What sets us apart from other services is our commitment to always resolve problems with your payments. Check out our return policy.
